Warranty and complaints

At Compri Solar, you have the certainty that warranty matters and complaints are adequately followed up.

Guaranty

We care about our products and logically do our best to deliver them to you in top condition. However, it sometimes happens that an order breaks during transport or that something else happens that allows you to claim a warranty. Legally, you are obliged to report this to us within two months of finding the defect. If the defect falls within the warranty, we will repair or replace it free of charge.

All our items come with a 20-year product warranty.

Complaints

It is always possible that something does not go quite as planned. We recommend that you first report complaints to us by emailing us at info@comprisolar.eu. We will then contact you within 24 hours and inform you about the follow-up to your complaint.